In 2018, our founders personally experienced the loss of clients and revenue due to a lack of speed, clarity, and efficiency in digital communication — especially on WhatsApp.
They recognized the power of these channels, but also the gap: there wasn’t a solution that truly worked for them.
So they decided to build one.
Poli was born to solve this exact problem — creating a world where digital experiences feel as real and personal as in-person ones.
Our purpose is clear: to be a practical and complete solution for small and medium-sized businesses to manage digital service, improve customer relationships, and drive operational efficiency.
We’ve evolved in knowledge, technology, and purpose — and that’s why we’re obsessed.
Obsessed with solutions. With learning.
With helping businesses deliver high-quality service.
With enabling real conversations between companies and people.
Real conversations, for real life.
Poli. Real communication in a digital world.
To empower businesses through a complete, universal communication platform.
Difundir por todo o mundo o conceito de Universal Customer Experience, com certificações e referência em tecnologia, com ao menos 1 cliente em cada continente até 2025
PoliLovers — the name we proudly give our team — are on a mission to transform how small and mid-sized companies connect, delight, and grow through digital service.
If you’re looking for a bold, meaningful challenge, check out our open positions and be part of something amazing.
The sky is no longer the limit — it’s just the beginning.
Take advantage of our features to offer more agile and efficient digital service, while providing a unique experience for each customer and boosting your business growth.
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